Effective Date: July 25, 2025

Thank you for shopping with OpticalGS. Below you will find details about our shipping process, delivery times, and rates.

1. Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are:

• 📦 United States: 3–7 business days
• 🌍 International (Europe, MENA, etc.): 7–14 business days
• 📍 Morocco (local orders): 1–3 business days

3. Shipment Confirmation & Tracking

You will receive a shipment confirmation email with your tracking number once your order has been shipped. The tracking number will be active within 24 hours.

4. Customs, Duties & Taxes

OpticalGS is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Delivery Issues

If your order is delayed or missing, please contact our customer support at support@opticalgs.com. We will do our best to assist you.

6. Wrong Address Disclaimer

It is the responsibility of the customer to ensure that the shipping address provided is accurate. We are not responsible for lost packages due to incorrect addresses.

7. Contact

If you have any questions regarding your shipment, please contact us at support@opticalgs.com.